Vanessa
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Articles
Recent activity by Vanessa-
How to view card status and card limit [admin]
Admin users have the ability to view the card status and card limit of the physical or virtual cards at any time. 1. Log on to https://app.elevatecard.ffb.bank/web.2. From the Dashboard, click Card...
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What is the difference between a company's Credit Limit, Department Limit, User Limit, and Card Limit? [admin]
Credit LimitYour company's credit limit is the amount your account can spend within a statement period. This limit is dynamic by design and is regularly adjusted by FFB Bank Elevate according to yo...
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What should I do if my FFB Bank Elevate Card is lost, misplaced, stolen, or compromised?
If your card is lost, misplaced, stolen, or compromised, you can immediately freeze it by following the steps below: 1. Log on to https://app.elevatecard.ffb.bank/web.2. From the Dashboard, click C...
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How to locate a card's billing address and zip code [admin]
Admin users have the ability to access the billing address of their physical or virtual cards at any time. 1. Log on to https://app.elevatecard.ffb.bank/web.2. From the Dashboard, click Cards on th...
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How to view the card number [admin]
Admin users can view the card number of their physical or virtual cards at any time. 1. Log on to https://app.elevatecard.ffb.bank/web.2. From the Dashboard, click Cards on the left menu. 3. Under ...
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How to adjust limits for users
Admin users can modify the Card, User, and Department limits on a user's physical or virtual card. Here are the steps to follow: 1. Log on to https://app.elevatecard.ffb.bank/web.2. On your Dashboa...
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How to freeze or unfreeze an existing physical or virtual card [admin]
Admin users have the option to change the status of the physical or virtual cards. Here are the steps to follow: 1. Log on to https://app.elevatecard.ffb.bank/web.2. From the Dashboard, click Cards...
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How to approve a virtual card request
Admin users can approve virtual card requests submitted by account users. 1. Log on to https://app.elevatecard.ffb.bank/web.2. From the Dashboard, click Cards on the left menu. 3. On the Cards Page...
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How to issue a virtual card
Admin users have the authority to issue a virtual card to users. This may be completed on their FFB Bank Elevate dashboard. 1. Log on to https://app.elevatecard.ffb.bank/web.2. On your Dashboard, c...
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How to send a physical card to a user
Admin users have the authority to issue a physical card to users. This can be completed on any page of your FFB Bank Elevate account. 1. Log on to https://app.elevatecard.ffb.bank/web.2. On your Da...