Admin users have the option to change the status of the physical or virtual cards. Here are the steps to follow:
1. Log on to https://app.elevatecard.ffb.bank/web.
2. From the Dashboard, click Cards on the left menu.
3. Under the Active tab, click the tile of the card whose status you want to change to open the card overview page.
4. Click the Actions dropdown button located at the top right corner of the card overview page. This will allow you to select the preferred card status - Freeze Card or Unfreeze Card.
5. A confirmation message will appear at the bottom of your screen to indicate that your card has been successfully frozen or unfrozen.