Admin users have the authority to issue a virtual card to users. This may be completed on their FFB Bank Elevate dashboard.
1. Log on to https://app.elevatecard.ffb.bank/web.
2. On your Dashboard, click the Quick Actions button at the bottom left corner of your account screen and select Create Card.
3. The Send a New Card window will appear. Click the Choose User dropdown to select the user to whom you wish to issue a virtual card. Click Next.
4. Under Card Selection, choose Virtual Card. Click Next.
5. Fill out the Card Type and Card Limit. Click Next.
Under Card Type, select the Type of virtual card you wish to issue:
- Single-use cards expire after one transaction.
- Fixed cards allow for a set amount that can be used until that amount has been spent.
- Recurring cards can be used multiple times without expiring.
6. When finished, click Submit, and a success window will appear, confirming that the card has been issued.