Dashboard Management
Company Settings Management
Personal Settings Management
Department Management
Statements Management
User Management
- How to add an additional user to the account
- How to deactivate a user
- How to make changes to a user's monthly spend limit
- How to edit a user's department
- How to edit a user's role
- How to assign dynamic limits to new and existing users
Card Management
- How to Export the list of all cards in the account
- How to view card status and card limit [admin]
- What is the difference between a company's Credit Limit, Department Limit, User Limit, and Card Limit? [admin]
- What should I do if my FFB Bank Elevate Card is lost, misplaced, stolen, or compromised?
- How to locate a card's billing address and zip code [admin]
- How to view the card number [admin]
Transactions Management
- How to review and submit a transaction in the FFB Bank Elevate web app
- How can I check the status of a transaction?
- Adjusting the transaction Category [admin]
- How to add a bank account for ACH payments
- Why was my card transaction declined? [admin]
- How to update the ACH payment information