Vanessa

Admin users can update their phone number, date of birth and billing address through their FFB Bank Elevate account at any time. 1. Log on to https://app.elevatecard.ffb.bank/web.2. On the side men...

Admin users have the option to delegate access to their FFB Bank Elevate account to other users. 1. Log on to https://app.elevatecard.ffb.bank/web.2. On the side menu, click on your company name, t...

Users can update their personal information on file by following these steps:1. Open the FFB Bank Elevate mobile app and tap ☰ from the upper left.2. From the side menu, tap your user profile tile....

Losing or misplacing your physical card can be stressful, but our FFB Bank Elevate mobile app provides a simple and secure way to freeze or replace your card.To Freeze a card:1. Open the FFB Bank E...

1. Open the FFB Bank Elevate mobile app and sign in using your registered email and password.2. To sign in, Verify the security code first sent to your email and click Submit.3. First-time Sign-In:...

Admin users have the ability to delete a department from their FFB Bank Elevate online account . Note: All users must be removed or reassigned from the department before the department can be delet...

Admin users have the option to make changes to a department's name and monthly spending limit. 1. Log on to https://app.elevatecard.ffb.bank/web.2. Navigate to the Departments page found on the lef...

Admin users have the option to add multiple departments on file. Each FFB Bank Elevate account requires at least one department on file at all times. 1. Log on to https://app.elevatecard.ffb.bank/w...

Users can terminate their card anytime by following the steps below: Log in to your account via https://app.elevatecard.ffb.bank/web and click Cards from the left-side menu of the Dashboard.  Selec...

Admins can view the Lifetime Cashback from the Dashboard. The amount shown in this area is just a representation of the total accumulated cashback in the account. You cannot use this amount as cash...