Louise
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Articles
Recent activity by Louise-
Why was my card transaction declined? [user]
There could be various reasons for a declined card transaction, and below are some of them:exceeding your credit limita suspected fraudulent transactiona hold placed by the merchantunsupported tran...
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How to dispute a transaction [user]
Users can dispute a transaction on their FFB Bank Elevate Card. Log in to https://app.elevatecard.ffb.bank/web Navigate to the Transactions page on the side menu. We have tabs for All, Pending...
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How to add a memo and missing receipts to a transaction [user]
Users can filter the transactions with missing receipts and upload them directly from their dashboard. Log in to https://app.elevatecard.ffb.bank/web Navigate to the Transactions page in the side...
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How do I update my FFB Bank Elevate account profile? [user]
Users can update their phone number, date of birth, and billing address through their FFB Bank Elevate Card account at any time. Log in to https://app.elevatecard.ffb.bank/web On the side menu, c...
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How to delegate account access [user]
Users can delegate access to their FFB Bank Elevate Card account to other users. Log in to https://app.elevatecard.ffb.bank/web On the side menu, click on your company name, then choose Personal ...
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How do I use my FFB Bank Elevate Card with Apple Pay?
Option 1: If accessing via the FFB Bank Elevate Card mobile app (Recommended).Launch the FFB Bank Elevate Card mobile app on your iPhone and log in to your account.On the Dashboard, select the card...
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Completing your FFB Bank Elevate Card account setup on mobile [user]
Open the Investar Bank Commercial Card mobile app and sign in using your registered email and password.First-time Sign-In: If you sign in for the first time after approval, you will see a "Congratu...
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Can I use my FFB Bank Elevate Card with Apple Pay, Google Pay, or Samsung Pay?
You can use your FFB Bank Elevate Card with Apple Pay, Google Pay, or Samsung Pay by adding the card to your Account or Wallet: Apple Pay If accessing via the Wallet app:1. Select the “+” sign at ...
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How to check a user's role and account access [user]
Upon logging in, users can easily view their role and the associated company next to their name on the dashboard.Here's more info on each user role: AdminAdmins have full control over the system, ...
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My Transactions Overview [user]
Users can easily view the most recent transactions in the My Transactions area of the Dashboard.Click the transaction to open the Transactions page.