Vanessa
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Articles
Recent activity by Vanessa-
How to make a payment manually
Admin users have the option to make payments manually for each billing cycle. 1. Log on to https://app.elevatecard.ffb.bank/web.2. On the Dashboard, click Make Payment found on the right side of th...
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How to view monthly billing statements
Admin users have access to the monthly billing statements. 1. Log on to https://app.elevatecard.ffb.bank/web.2. Navigate to the Statements page found on the side menu. 3. Click the Download button ...
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How do I update my FFB Bank Elevate account password? [admin]
Admin users can update their password online through their FFB Bank Elevate account. 1. Log on to https://app.elevatecard.ffb.bank/web.2. On the side menu, click on your company name, then choose P...
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How do I update my FFB Bank Elevate account profile? [admin]
Admin users can update their phone number, date of birth and billing address through their FFB Bank Elevate account at any time. 1. Log on to https://app.elevatecard.ffb.bank/web.2. On the side men...
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How to delegate account access [admin]
Admin users have the option to delegate access to their FFB Bank Elevate account to other users. 1. Log on to https://app.elevatecard.ffb.bank/web.2. On the side menu, click on your company name, t...
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How to update your email address, birthdate, and other personal information using the mobile app
Users can update their personal information on file by following these steps:1. Open the FFB Bank Elevate mobile app and tap ☰ from the upper left.2. From the side menu, tap your user profile tile....
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How to freeze an existing physical card using the FFB Bank Elevate mobile app [admin]
Losing or misplacing your physical card can be stressful, but our FFB Bank Elevate mobile app provides a simple and secure way to freeze or replace your card.To Freeze a card:1. Open the FFB Bank E...
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Completing your FFB Bank Elevate account setup on mobile
1. Open the FFB Bank Elevate mobile app and sign in using your registered email and password.2. To sign in, Verify the security code first sent to your email and click Submit.3. First-time Sign-In:...
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How to delete a department
Admin users have the ability to delete a department from their FFB Bank Elevate account online. Note: All users must be removed or reassigned from the department before the department can be delete...
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How to edit the existing department's name and limit
Admin users have the option to make changes to a department's name and monthly spending limit. 1. Log on to https://app.elevatecard.ffb.bank/web.2. Navigate to the Departments page found on the lef...