Vanessa

The ACH payment information can be updated by the Admin of the FFB Bank Elevate account. Here are the steps to update it: 1. Log on to https://app.elevatecard.ffb.bank/web.2. On the Dashboard, clic...

FFB Bank Elevate cardholders have the following payment options: ACH through the payment portal (recommended) Direct Wire (processing fees may apply) Auto-pay (set up via the app) For direct wire ...

Admin users have the option to dispute a transaction on their FFB Bank Elevate account. 1. Log on to https://app.elevatecard.ffb.bank/web.2. Navigate to the Transactions page on the side menu to se...

Admins have the ability to create and export custom transaction reports using the Export button on the Transactions page. 1. Log on to https://app.elevatecard.ffb.bank/web.2. Navigate to the Transa...

Admin users can filter the transactions with missing receipts and upload them directly from their dashboard. 1. Log on to https://app.elevatecard.ffb.bank/web.2. Navigate to the Transactions page o...

Admin users can set up automatic payments for each billing cycle.  1. Log on to https://app.elevatecard.ffb.bank/web.2. On the side menu, click on your company name, then choose Company Settings. 3...

1. In the FFB Bank Elevate Dashboard, click the Transactions tab in the sidebar. 2. Click either one of the tabs (Pending & Cleared, Declined, and Refunded) to see the transactions. 3. Click the tr...

Admin users have the option to make payments manually for each billing cycle. 1. Log on to https://app.elevatecard.ffb.bank/web.2. On the Dashboard, click Make Payment found on the right side of th...

Admin users have access to the monthly billing statements. 1. Log on to https://app.elevatecard.ffb.bank/web.2. Navigate to the Statements page found on the side menu. 3. Click the download button ...

Admin users can update their password online through their FFB Bank Elevate account. 1. Log on to https://app.elevatecard.ffb.bank/web.2. On the side menu, click on your company name, then choose P...